Renting a
bike is one of the smartest ways to explore Siliguri, Darjeeling,
Kalimpong, and Dooars — but if it’s your first time, you likely
have questions. At Bike Wale Bhaiya, we receive hundreds of queries
every week, especially from new riders, tourists, and students.
This blog
answers the most frequently asked questions (FAQs) to help you book with
confidence and ride stress-free.
1. What documents do I need to rent a bike or
scooty?
You must
carry:
We accept
digital copies during booking, but physical documents are checked during
pickup.
2. Is there a security deposit?
Yes,
there is a refundable security deposit:
This is
returned after the ride, provided there’s no damage or traffic violation.
3. Do I need to bring my own helmet?
No.
Bike Wale Bhaiya provides a free helmet with every rental. You can also
rent:
4. What are the rental durations available?
We offer:
There’s no
minimum 3-day restriction like other rental providers.
5. How do I book a bike online?
You can
book via:
Just choose
your vehicle, upload your documents, select dates, pay online, and you're done.
6. What are the pick-up and drop timings?
Our
Siliguri office is open daily from 6 AM to 10 PM.
Pick-up and return must be scheduled within this time.
7. What happens in case of damage or fines?
If the
vehicle is returned with damage, or if you receive a traffic challan during the
trip, the amount will be deducted from your security deposit. A proper
estimate is shared with transparency.
8. Is fuel included in the bike rental?
Fuel is
not included.
You will receive the vehicle with a limited amount of fuel — just enough to
reach the nearest petrol station. You must return the vehicle with similar
levels or refuel accordingly.
9. Can I ride the rental bike outside Siliguri?
Yes!
Our bikes can be taken to:
Just
inform us at the time of booking for route advice and emergency support
availability.
10. What happens if the bike breaks down during the
ride?
We offer support
and guidance if your vehicle breaks down. Call our team immediately at 7602815008
and we’ll guide you on the next steps. In most nearby areas, help is arranged
quickly.
11. Are there any offers or discounts available?
Yes, we offer
year-round discounts:
See
current deals on our offers page
12. Which bikes are available for rent?
Scooty Options:
Standard Bikes:
Premium Bikes:
All
vehicles are serviced regularly and come with clean paperwork.
13. What makes Bike Wale Bhaiya different from
others?
14. Can I cancel or reschedule my booking?
Yes,
cancellation and rescheduling policies are available. Visit our website
or contact our team for assistance. Advance notice helps avoid any cancellation
fees.
Need Help Booking Your First Ride?
Location:
Siliguri
Call: 7602815008
Email: [email protected]
Website: bikewalebhaiya.com
Conclusion: Ride with Clarity, Ride with Confidence
Your bike
rental experience should be smooth and enjoyable — especially when you have all
your questions answered up front.
With Bike Wale Bhaiya, transparency, affordability, and support are always
guaranteed.
Have more
questions? Just call us — we’re here to help you ride better.
