Refunds And Cancellation
1. Cancellations
- a. If Renter Cancel the booking 7 days before of vehicle Pickup date, then THE BIKE WALE BHAIYA refund the balance booking amount after deducting processing charge Rs.100 per vehicle.
- b. If Renter cancels the booking before 72 hours from the time of vehicle Pickup, then there is no refund. However, you can keep the booking ID and postpone your booking to a later date and utilize the same booking amount for the future booking.
- c. If Renter Cancel the booking within 72 hours to 0 hours from vehicle Pickup time, then THE BIKE WALE BHAIYA not liable to Refund any booking amount and there is no chance for postpone as well.
- d. The above-mentioned cancellation policy doesn’t apply during seasonal & festival time. No refund and No changes are permitted after booking has finalized and advance paid. If renter cancel the booking at any time during seasonal & festival days, THE BIKE WALE BHAIYA No Refund any booking amount.
2. Refunds
- Refunds will be credited within 7 business days to the original method of payment.
- In the case of partial refunds, the applicable cancellation fees will be deducted from the total amount paid.
3. Changes to Bookings
- Changes to bookings are subject to availability and may incur additional charges.
- Changes must be made at least 4 days before the start of the rental period.
4. No-Show Policy
- No refunds will be provided for no-shows.
5. Force Majeure
- We are not liable for any cancellations or changes due to force majeure events, including but not limited to natural disasters, pandemics, or government restrictions.
6. Contact Us
- If you have any questions about this policy, please contact us at [email protected] or call us at 7602815008.